Frequently Asked Questions

I would like to place an order, how can I do this?

Call us on 07597 368776, our office hours are 9am - 5pm, Monday - Friday.

Email us – rowanandwitch@outlook.com, we will get back to you ASAP.

Visit our website & order online.

I have a question regarding a product, my order or delivery, how can I contact you?

Please either email us at rowanandwitch@outlook.com or phone us on 07597 368776.

Where do you deliver to?

We currently deliver to mainland UK.

Do you accept international orders?

Please contact us by calling 07597 368776 to discuss this, it may be possible on certain items.

What do you charge for delivery?

Delivery charges vary by item, please contact us for information about a certain item. For more information click here.

I live locally to you, can I collect my order?

Absolutely! Please enquire with us before ordering and we can sort this for you.

If something is out of stock, are you able to get more in?

Please enquire and we will always endeavour to get an item back in stock for you where we can, but this may not always be possible.

What do I do if I have a complaint?

Please contact rowanandwitch@outlook.com, and someone will get back to you ASAP.

Can’t find what you’re looking for?

Contact our friendly team who will be happy to help you as much as they can!

Phone – 07957 368776